Question 1

What is Cortex IR?

Accepted Answer

Cortex IR, or Cortex Intelligence Runtime, is a governed AI runtime that connects business knowledge, rules, existing APIs, tools, and workflows to AI experiences that can answer, decide, and act under business control.

Question 2

How does Cortex use existing APIs?

Accepted Answer

Cortex exposes approved existing endpoints as governed AI-callable tools so assistants can perform actions such as search, create, update, reserve, notify, submit, or hand off while respecting identity, policy, validation, and audit controls.

Question 3

What are the four pillars of Cortex?

Accepted Answer

The four Cortex pillars are RAG for grounded knowledge, Tools for governed API execution, MCP in pipeline for protocol-based API exposure, and Autonomous Agents in pipeline for multi-step workflow execution.

Question 4

How is Cortex different from UCP?

Accepted Answer

UCP focuses on safer AI-assisted checkout flows. Cortex is broader: it governs, extends, and improves the full AI commerce or business experience around knowledge, tools, policy, analytics, workflow execution, and operational controls.

Responsible AI and human-accountable automation.

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